Privacy that protects you
Learn how we handle and safeguard your data securely
Introduction to your privacy rights
We are committed to protecting your privacy and handling your data responsibly. This policy explains how we manage, use, and protect your personal information when you use our services or contact us for financial advice.
All data processing is carried out in compliance with Australian laws. We only use your information to deliver transparent, unbiased analytical reviews and personal consultations.
How your data is collected
We collect data you provide voluntarily and automatically through our website features to improve your experience and secure your interactions with us.
Information you provide directly
- • Contact details you enter when making an enquiry
- • Details considering your financial requirements
- • Feedback or comments about our services
- • Optional demographic information (when provided)
- • Documents uploaded for analytical review
Information we collect automatically
- • IP address and device information for security purposes
- • Browser type, language, and version used
- • Usage data such as pages visited or session duration
- • Interaction with forms and online requests
- • Cookie consent preferences and settings
How your data is used
Your data is only used to provide better client service, respond to enquiries, improve our operations, and ensure regulatory compliance.
- • Communication with you regarding consultation
- • Fulfilling legal and compliance obligations
- • Customizing our services to meet your needs
- • Improving security and user experience
- • Processing analytical documents submitted
- • Assessing quality and service feedback
- • Providing transparent APR and fee details
Our commitment: We treat your information as strictly confidential. Secure communication protocols are always used.
Data sharing and disclosure
We do not sell or share your personal information with unaffiliated third parties except when required for regulatory or legal reasons.
Use of service providers
Where external services are used, strict contracts ensure your data is protected as per this policy.
Legal obligations
Data may be disclosed if required by Australian law or regulation.
Anonymous statistics
Aggregated, non-identifiable usage data is collected for analysis only.
Your data rights
You can access, correct, or delete your personal information. Requests are handled promptly in compliance with regulations.
- • You may access your information upon request.
- • Errors can be corrected when brought to our attention.
- • Request removal of your data at any time.
- • Request your data in portable form if needed.
- • You may object to specific processing activities.
- • Limit certain data uses as allowed by law.
For data-related requests, please contact our privacy team by email or phone for assistance.
How we secure your data
We implement technical and organisational measures to ensure the confidentiality and integrity of your data at all times.
Technical safeguards
- • Encrypted data storage and secure servers
- • Regular vulnerability and compliance checks
- • Firewall and anti-malware protection
- • Sensitive data transfer with SSL
Organisational safeguards
- • Staff training on data confidentiality
- • Internal audits of privacy procedures
- • Restricted access based on roles
- • Incident response policies enforced
How long we retain data
Personal data is held only as long as necessary to provide services, meet legal obligations, or until requested for deletion.
- • Stored for up to seven years for compliance
- • Retained only for consultation duration
- • Deleted upon client request or closure
- • Only kept for legal requirements
- • Not used for promotional targeting
Once the retention period lapses, your data is securely deleted.
International data transfers
If personal information must be processed overseas, we ensure equivalent protection standards are applied at all times.
- • Contractual safeguards with providers
- • Data transfer impact assessments prepared
- • Limited to required jurisdictions only
- • Continual monitoring of transfer security
Cookies and tracking technologies
Cookies are used for website functionality, usage analytics, and session security. Preferences are managed transparently and documented in our cookie policy.
Types of cookies used
- • Enable website core features, such as logins
- • Collect usage data for performance insights
- • Remember language and location settings
- • Power helpful website features or forms
You can manage or delete cookies in your browser settings.
Privacy policy updates
Any changes to this policy will be communicated via website updates or direct notice, as required.
- • Website notifications about policy revisions
- • Email if significant changes affect you
- • Consistent effective date on each update
- • Archived versions remain available
Your ongoing use of the website confirms acceptance of new terms.
Contact for privacy queries
Reach out for questions about how we handle or protect your information.
Wexiluvira
95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61 3 5514 3721
Email: content@wexiluvira.com
Last reviewed January 1, 2026
Effective from January 1, 2026